Academic Advisor, Student Academic Success Initiatives TERM

Date Posted: 12/10/2024
Req ID: 41080
Faculty/Division: UofT Mississauga
Department: UTM: Ofc of the Registrar
Campus: University of Toronto Mississauga (UTM)
Position Number: 00057530

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity:

The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management: student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.

Reporting to the Manager, Enrolment, Retention, & Strategic Initiatives, the Academic Advisor, Student Academic Success Initiatives provides academic advising services to undergraduate students, assisting them in making decisions affecting their academic progress at U of T Mississauga from enrolment through to graduation. Keeping within the goals and objectives of the Office of the Registrar, the Advisor provides clear, concise and informative communications concerning student enrolment and registration policies and procedures, applying proactive and relevant strategies that focus on retention and graduation.
 

The Academic Advisor assists students with a wide range of academic issues and concerns, including interpretation of University requirements, policies and procedures, selection of courses and programs and meeting degree requirements. The Advisor directs students requiring specialized services to other student service areas such as Accessibility Services, the International Education Centre, Health and Counselling Centre, Career Centre, the Academic Skills Centre, etc.
The Academic Advisor, Student Academic Success Initiatives will focus on targeted advising initiatives designed for special student populations, including those at risk of academic probation or suspension, and those who are not admitted to their first-choice programs. In addition to academic advising, the Advisor will also monitor and assess outcomes of initiatives aimed at promoting retention and improving the overall student experience.

Your responsibilities will include:

• Advising students on the development of their educational plans
• Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
• Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
• Facilitating educational workshops and seminars
• Providing proactive support to individuals in distress and making referrals to specific university services
• Interpreting academic regulations, program and degree requirements
• Monitoring student degree progress

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• A minimum four (4) years' experience working in a services university environment
• Experience advising students on undergraduate academic requirements, policies and procedures
• Experience conducting presentations and/or workshops
• In depth knowledge of undergraduate academic policies and procedures
• Excellent verbal and written communication skills including presenting and public speaking
• Demonstrated initiative and commitment to working effectively as a team member in the delivery of quality service
• Strong commitment to diversity and the ability to function with sensitivity and respect in a multicultural/international environment
• Demonstrated ability to maintain confidentiality and to employ tact, discretion and good judgement
• Proficiency in the use of MS Office, ROSI and Degree Explorer and ability to learn new applications
• Strong organizational and time management skills, flexibility and ability to multi-task, capacity to handle a heavy workload and to work well under pressure

To be successful in this role you will be:

• Approachable
• Communicator
• Organized
• Possess a positive attitude
• Proactive
• Problem solver

Closing Date: 12/22/2024, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Term 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $79,874. with an annual step progression to a maximum of $102,147. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Registrarial Services
 

This is a Two (2) years' Term Opportunity

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.