Academic Advisor and Program Officer

Date Posted: 05/07/2025
Req ID: 42845
Faculty/Division: UofT Mississauga
Department: UTM: CCIT
Campus: University of Toronto Mississauga (UTM)
Position Number: 00026445

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a life time through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity:

The Institute of Communication, Culture, Information and Technology (ICCIT) focuses on teaching and research excellence in its four undergraduate programs: Communication, Culture, Information and Technology, Digital Enterprise Management, Technology, Coding and Society and Professional Writing and Communication. Students of these programs share common interests in new and social media communication, interactive and immersive digital media and culture, the theory and practice of communication for businesses and other organizations, and new media design and research. The incumbent will join a vibrant intellectual community of world-class scholars and a creative student body. Our institute is well-known for exceptional teamwork and a warm and collegial environment for staff and faculty.

Under the general supervision of the Department Manager and working closely with the ICCIT Director, the Academic Advisor and Program Officer is responsible for providing academic advising and program support to the Institute including curriculum and program planning, course timetabling and scheduling, academic calendar management, sessional planning and recruitment, instructor guidance on course administration, student presentations, and student advising support as required.

Your responsibilities will include:

• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
• Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
• Overseeing day-to-day operational needs and service delivery requirements of programs
• Analyzing statistical information to inform enrollment projections and planning
• Preparing and disseminating course timetables
• Coordinating the recruitment of teaching assistants, course instructors, sessional lecturers and/or stipend instructors
• Keeping well-informed on changes to policies, procedures, collective agreements, and applicable legislated requirements
• Advising staff on program curriculum change policies and procedures

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four years of related experience in a similar academic role required.
• Experience providing advice to students in an academic environment.
• High level of proficiency with MS Office (Excel, Word, PowerPoint) ROSI/ACORN, and Degree Explorer.
• Experience advising students on program and/or course requirements
• Experience with timetabling, curriculum and program coordination.
• Knowledge of policies and procedures for hiring sessional instructors and teaching assistants.
• Experience applying and interpreting related academic policies and procedures.
• Exceptional interpersonal and communication skills, both verbal and written.
• Excellent analytical, problem-solving, organization, and time management skills.
• Demonstrated ability to manage competing priorities and meet tight deadlines while maintaining a high degree of accuracy.
• Ability to interact with faculty, students and professional colleagues in a tactful, professional and diplomatic manner
• Attention to detail and accuracy is essential.

Assets (Nonessential):

• Experience with Course Information System an asset.

To be successful in this role you will be:

• Accountable
• Achievement oriented
• Intuitive
• Meticulous
• Problem solver
• Procedural
• Team player

Closing Date: 05/19/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $79,874. with an annual step progression to a maximum of $102,147. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Communication/Media/Public Relations
 

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.