Academic Advisor and Project Administrator

Date Posted: 04/24/2024
Req ID: 37083
Faculty/Division: UofT Mississauga
Department: UTM: Dept. of Language Studies
Campus: University of Toronto Mississauga (UTM)
Position Number: 00056327

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available no where else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity:

The Department of Language Studies (DLS) at the University of Toronto Mississauga (UTM) stands as one of the largest language departments among Ontario universities, both in terms of number of faculty as well as program enrolment. The undergraduate programs offered by DLS cover a diverse range, including major/specialists in French Studies, Italian Studies and Linguistics, in addition to minors in these areas as well as Chinese Language and Culture, Education Studies, and Global Leadership.

Reporting to our Supervisor, Academic Advisor, and working closely with the Director of Language Academy, this position is responsible for providing support for the Global Minor program, including providing program related information and advice to students, supporting program administration, and coordinating program logistics. This position will also provide project administration and logistical support for the Language Academy

Your responsibilities will include:

• Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Determining logistical details and activities for events and/or programming
• Promoting programs at recruitment events
• Determining logistical details and activities for events and/or programming

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum three years of relevant experience, including experience providing administrative and/or course support to an undergraduate education program
• Experience with interpreting and applying academic policies and procedures
• Experience interacting and successfully communicating with students from diverse backgrounds
• Experience providing information to students on admissions and related program processes, and reviewing related forms and documents
• Experience coordinating events with the ability to perform event set up and close off
• Skilled in ROSI, ROSI Express, and Degree Explorer, or similar student information systems
• Strong computer skills in MS office, database and content management systems, and group scheduling software
• Strong organizational, time management and multi-tasking skills
• Excellent verbal and written communication skills
• Superior interpersonal and customer service skills
• Strong problem solving skills with sound judgement

To be successful in this role you will be:

• Adaptable
• Communicator
• Meticulous
• Organized
• Problem solver
• Team player

Closing Date: 05/13/2024, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 11 -- $73,748 with an annual step progression to a maximum of $94,310. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Arts & Culture

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline