Career Services Representative

Date Posted: 07/30/2025
Req ID: 44544
Faculty/Division: UofT Mississauga
Department: UTM: Career Centre
Campus: University of Toronto Mississauga (UTM)
Position Number: 00031714

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential. 
Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life changing research and innovation, make an indeliblemark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.
This work all comes together on a spectacularly green campus, alongside the Missiniheziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity:

The UTM Career Centre is a student-focused service whose mission is to help students develop career management skills that they can use throughout their life. The staff operate as a team, each contributing via their specific role and by supporting others in Centre goals. Under the supervision of the Resource Centre Coordinator, the Career Services Representative provides front-line service to students, both by booking appointments and answering enquiries and by ensuring the scheduling system is current and responsive to the Centre's needs. The CSR and the Resource Centre Unit ensure that the Career Centreis a welcoming and supportive service for our students and recent graduates.

Your responsibilities will include:

• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Scheduling appointments
• Booking rooms and arranging appropriate accommodations
• Screening and making referrals to appropriate resources and services
• Preparing draft statistical reports and summaries from data collected
• Providing detailed information on eligibility requirements, procedures and deadlines
• Liaising with stakeholders to coordinate space and resource requirements
• Maintaining information on digital platforms

Essential Qualifications:

• University degree or an acceptable equivalent of education and experience.
• Minimum of two years’ experience working in a post-secondary educational environment and experience in the field of career development.
• Demonstrated ability to communicate effectively and empathically with a diverse university student population.
• Experience in building and maintaining effective, cooperative relationships with colleagues on and off site.
• Demonstrated administrative/organizational experience.
• Experience working well under pressure despite frequent interruptions.
• Demonstrated good judgment.
• Excellent time management skills.
• Excellent verbal, writing, and attention to detail skills.
• Outstanding problem-solving skills
• Proficient in the use of Microsoft Office, web browsers, on-line job postings systems, email and office equipment.
• Good judgment

Assets (Nonessential):

• Knowledge of University of Toronto at Mississauga academic programs and student services.
• Professional, tactful and enthusiastic

To be successful in this role you will be:

• Adaptable
• Communicator
• Multi-tasker
• Patient
• Problem solver
• Team player
  
  

Closing Date: 08/11/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Term 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 -- $63,963. with an annual step progression to a maximum of $81,797. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Student Services
Recruiter: Kirsten Archbell

Please note this is a term position, until October 3, 2026.

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.