Parking Control Assistant

Date Posted: 05/21/2025
Req ID: 43022
Faculty/Division: UofT Mississauga
Department: UTM: Parking
Campus: University of Toronto Mississauga (UTM)
Position Number: 00055139

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential. 

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.


Your opportunity:

Under the general direction of the Operations Manager, the Parking Control Assistant will monitor parking areas, enforcing the University's parking regulations and ensuring vehicles park in designated spaces. Using a handheld device or license plate scanner, they will identify violations and issue municipal parking tickets for non-compliance.

Must be able to obtain MLEO certification from the City of Mississauga within 2 months of hire, and maintain/re-certify as necessary.

They will respond to inquiries and concerns related to parking regulations and procedures, providing information on parking rules, ticket payment options, or the appeals process. They will assist patrons using pay machines, troubleshooting issues and submitting service requests as needed. They may also help direct traffic and ensure everyone parks safely.


Your responsibilities will include:

• Patrols the campus to monitor and control the parking of vehicles
• Issues Parking Violation Notices to vehicles in violation of the University's parking regulations
• Advises and assists faculty, staff, students and visitors with respect to the parking of vehicles on campus
• Instructs drivers on all parking-related matters
• Submitting service orders

Essential Qualifications:

• College Diploma (2 years) or acceptable combination of equivalent experience.
• Minimum two years of related experience.
• Excellent English communication skills (oral and written)
• Considerable customer service and public relations skills (tact, diplomacy and discretion)
• Must be able to qualify as a Municipal Law Enforcement Officer in relation to the Issuing of Parking Violation Notices
• Must be in possession of a Provincial Class 'G' driver's license in good standing
• Must be able to work outdoors in all weather conditions
• Must be comfortable communicating with various internal and external stakeholders including the City of Mississauga

Assets (Nonessential):

• Previous parking enforcement an asset

To be successful in this role you will be:

• Approachable
• Diplomatic
• Possess a positive attitude
• Resourceful

Closing Date: 05/30/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 05 -- $52,481. with an annual step progression to a maximum of $67,115. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Hospitality

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.