Scheduling Officer
Date Posted: 01/09/2025
Req ID: 41218
Faculty/Division: UofT Mississauga
Department: UTM: Ofc of the Registrar
Campus: University of Toronto Mississauga (UTM)
Position Number: 00039109
Description:
About us:
The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.
Your opportunity:
The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management: student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.
Reporting to the Assistant Registrar, Campus Scheduling and Examinations, the Scheduling Officer provides support for the course scheduling process and is responsible for scheduling all final exams for U of T Mississauga, providing support and developing expertise in scheduling and best practices for all classroom and exam scheduling and room utilization. The Officer is responsible for collecting, researching and analyzing classroom data and preparing statistical reports on classroom utilization for each academic session. The Officer develops schedules that are optimized for student success and efficient use of resources by fully utilizing the existing scheduling application (Infosilem), the university's student information system (ROSI) and all relevant research about student success in Strategic Enrolment Management (SEM).
The Scheduling Officer assists with the management of the U of T Mississauga’s Online Room Booking System (ORBS) and Course Information Submission system (CISS), including access management, technical support, and information management. The Officer is responsible for producing a conflict free examination schedule and assisting in the coordination and administration of all U of T Mississauga undergraduate final examinations.
Your responsibilities will include:
- Interpreting guidelines and protocols to determine scheduling priorities
- Determining priority of booking requests for various spaces on campus
- Analyzing and documenting room requirements for course delivery
- Liaising with contacts to resolve room booking conflicts
- Verifying the accuracy and completeness of information
- Resolving issues that arise while examinations are being written and escalating problems as required
- Conducting detailed data analysis to inform management decision making
- Preparing complex data modelling scenarios to support course and/or exam timetables decisions
Essential Qualifications:
- Bachelor's degree or equivalent combination of experience and education
- At least four (4) years' experience in a university or post-secondary environment
- Scheduling experience and an understanding of scheduling processes
- Extensive experience with manipulation and analysis of data, writing queries, working with databases and preparing statistical presentations and reports
- Demonstrated experience meeting deadlines in a fast paced, high volume environment with a focus on attention to detail and accuracy
- Ability to interpret and analyze data (enrolment/classroom/seat utilization, etc) and present clear results in terms of resource needs
- Excellent communication skills (written and verbal) with the ability to employ good judgement, professionalism and diplomacy to negotiate limited resources and to secure cooperation from a wide range of users and stakeholders with competing requirements
- Expertise in the use of MS Excel at an advanced level, SQL, Student Information Systems and scheduling software
- Proven ability to deal effectively with complex tasks and to work with specialized applications
- Demonstrated initiative and organizational skills with the ability to work well under pressure and meet competing priorities
- Ability to work independently and as part of a team
Assets (Nonessential):
- Experience working in the Office of the Registrar
- Proficiency in Infosilem and ROSI
- Experience using Tableau or Power BI
To be successful in this role you will be:
- Communicator
- Diplomatic
- Multi-tasker
- Problem solver
- Responsible
- Team player
Closing Date: 01/17/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $79,874. with an annual step progression to a maximum of $102,147. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
Job Segment:
Data Analyst, Information Systems, Technical Support, Equity, SEM, Data, Technology, Finance, Marketing