Academic Advisor, Intercultural Learning & Experience

Date Posted: 06/03/2025
Req ID: 43222
Faculty/Division: Joseph L. Rotman School of Management
Department: Rotman Commerce
Campus: St. George (Downtown Toronto)
Position Number: 00026212

Description:

About us:

The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise – Here’s where it changes – to our students, our partners and the broader community. Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

Your opportunity:

The Rotman Commerce program is offered jointly by the Rotman School of Management and the Faculty of Arts and Science. It is a highly respected program within the business, financial and academic communities. Rotman Commerce serves approximately 3,300 in-program undergraduate business students as well as over 17,000 graduates of the Bachelor of Commerce program. Rotman Commerce offers its students a rich and rigorous academic program alongside ample opportunities to develop themselves personally and professionally.

As the Academic Advisor, Intercultural Learning & Experience , you will be responsible for ensuring that Rotman Commerce students receive accurate, timely and responsive advising on academic matters (e.g. program and course selection, academic policy/procedure, program progression and degreerequirements, etc.) and charged more generally with developing and delivering programs and advising on matters related to a portfolio/area of focus, in this case, the Intercultural Learning and Experience portfolio. You will support inbound and outbound exchange students and the implementation of the Rotman Commerce International Exchange Strategy. This will include processing course assessments, supporting the nomination process and developing workshops/initiatives for inbound and outbound exchange students.

Your responsibilities will include:

• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
• Creating environments in which individuals can disclose personal circumstances impacting success
• Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines; analyzing service delivery and/or internal processes and recommending improvements
• Monitoring student degree progress
• Keeping well-informed on the research, literature, theory, trends and best practices for post-secondary success
• Liaising with colleagues to encourage the use of best practices and consistent programming
• Developing program and service materials
• Conceptualizing, organizing and executing program activities; leading seminars and/or workshops

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent education and experience
• Minimum four (4) years full time, progressively more senior work experience in student advising, student services or related area
• Demonstrated skills, training and experience in advising on academic and programmatic matters, student development programming and group facilitation in a University setting
• Knowledge and experience in academic policy and procedure, preferably in the Faculty of Arts & Science at the University of Toronto
• Experience with intercultural diversity, equity, and international learning opportunities
• Demonstrated ability to design and implement programming that integrates and supports all students in the global classroom
• Experience with assessment and evaluation methods
• Experience overseeing and monitoring program budgets, as well as developing and interpreting financialreports, spreadsheets and databases
• Demonstrated ability to organize and prioritize work; strong attention to detail; demonstrated initiative and discretion
• Well-developed oral and written communication skills with exceptional presentation and group facilitation skills
• Ability to work effectively with highly diverse and demanding communities of students
• Demonstrated good judgment and ability to interact with others with tact, courtesy and patience
• Ability to work under pressure and with a large volume of work under limited supervision
• Must be able to work independently and as part of a team
• Excellent computer skills including MS Office (Word, Excel and PowerPoint) and email

Assets (Nonessential):

• Experience supervising student mentors and volunteers
• Knowledge in the practical application of student development theory
• Working knowledge of ROSI or similar Student Record System
• Experience using social networking tools for student outreach and advising

To be successful in this role you will be:

• Approachable
• Diplomatic
• Organized
• Problem solver
• Self-directed
• Team player

Notes:

This is a term to June 2026

Closing Date: 06/11/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Term 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
USW Pay Band 12 -- $79,874. with an annual step progression to a maximum of $102,147. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Student Services
Recruiter: Jen Salerno

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.