Admissions & Awards Assistant

Date Posted: 05/13/2025
Req ID: 42930
Faculty/Division: Faculty of Applied Science & Engineering
Department: APSC Admin. Units
Campus: St. George (Downtown Toronto)
Position Number: 00053081

Description:

About us:

The Registrar’s Office supports the U of T Engineering undergraduate students and drives the Faculty’s vision of global leadership among the world’s best schools of engineering. We aim to provide the foundation for success in academic and student life through the provision of services, programs and resources. We prioritize the growth, development and maintenance of registrarial services in order to provide information and guidance to applicants, students, faculty and staff. Our core values include providing service that is knowledgeable, professional and accountable with consistency, discretion and transparency.

Your opportunity:

Under the general supervision of the Associate Director, Admissions, and the Assistant Registrar, Financial Aid & Scholarships, the incumbent supports applicant and student inquiries and provides administrative support to the key functions of the Admissions and Awards units. These units work collaboratively to support the administration of the undergraduate admissions process, including the awarding of admissions scholarships and in-course scholarships, along with financial aid advising to undergraduate students.

Your responsibilities will include:

• Acting as the first point of contact for general inquiries.
• Responding to routine admissions and awards enquiries and referring complex enquiries as appropriate.
• Providing detailed information regarding admission requirements to prospective students and applicants.
• Providing detailed information regarding financial awards.
• Checking completeness of applications; Preparing draft correspondence using templates.
• Maintaining a database of awards information and decisions.
• Verifying the eligibility of applicants; Performing routine data entry.

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum two years of recent and related experience in admissions and/or student services/support in a large post-secondary institution.
• Experience providing detailed information to students on academic programs and/or course requirements and/or financial aid and awards information at the post-secondary level.
• Excellent verbal and written communication skills, with the proven ability to explain complex processes and procedures to a wide range of audiences.
• Demonstrable ability to apply initiative, tact, judgement, accuracy, and confidentiality with meticulous attention to detail.
• Intermediate skill level with MS Office Suite (Word, Excel, Outlook).
• Superior problem solving, customer service, and interpersonal skills with a demonstrated positive attitude and service orientation towards students, staff and the public.
• Proven capability to work independently, with instruction, and within a team environment.
• Proven ability to organize, multi-task, manage conflicting priorities and meet all deadlines while quickly adapting and learn new processes.
• Demonstrated commitment to equity, diversity, inclusion and the promotions of a respectful and collegial learning and working environment.

Assets (Nonessential):

• Experience with ROSI or other Student Information System.
• Familiarity with academic documentation.

To be successful in this role you will be:

• Accountable
• Communicator
• Efficient
• Multi-tasker
• Organized
• Resourceful
• Team player

Closing Date: 05/23/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
USW Pay Band 09 -- $66,715. with an annual step progression to a maximum of $85,319. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.