Business Support Officer

Date Posted: 06/04/2025
Req ID: 43278
Faculty/Division: Woodsworth College
Department: Woodsworth College
Campus: St. George (Downtown Toronto)
Position Number: 00028775

Description:

About us:

The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Founded in 1974, Woodsworth College has become a thriving community of over 5500 students, with approximately one-third of students being part-time. We celebrate excellence in a collegial setting and commit to promoting accessibility and equity. Our mission is to provide the best educational experience for a diverse student body, which includes a large number of part-time and non-traditional students. In addition to being a locus of student life, we sponsor a variety of academic programs.



Your opportunity:

Reporting directly to the CAO, the Business Support Officer (BSO) plays a key role in supporting the senior management team in achieving the goals of the College. The BSO is responsible for maintaining financial management tools and practices to support the business needs of the College, including forecasting, planning and monitoring multiple complex budgets. They also analyze financial trends and prepare analytical reports and forecasts for Management decision making. Day-to-day activities include revenue reconciliation, oversight of all financial controls, as well as the integration of best-practices specific to the needs. The BSO is expected to develop and revise business methods that support administrative workflow and objectives, inform senior staff of concerns or setbacks in business administration, foster cooperative working relationships with a wide variety of internal and external contacts, resolve issues with scope of the role and escalate them if required. They also support space and facilities planning/management at the College. They keep well informed on changes in policies, procedures, collective agreements and applicable legislated requirements.

The BSO provides reports on financial metrics and control practices within the College, and proposes ideas that would lead to key decisions, such as cost-savings, revenue generation, operational efficiencies, etc. In addition, the BSO provides support and advice for administrative tasks/projects/services including the implementation of enterprise technology solutions.


Your responsibilities will include:

• Implementing plans and process improvements for financial administration activities
• Forecasting, planning and monitoring multiple complex budgets
• Analyzing financial trends and preparing analytical reports and forecasts for management decision making
• Applying the University Guide to Financial Management and other applicable policies, agency and regulatory requirements
• Developing and maintaining procedures for the use of space and equipment
• Planning and implementing workflow for a group
• Directing the activities of a group of staff-appointed employees all performing a similar function
• Developing and revising business methods that support administrative workflow and objectives
• Keeping well-informed on changes to policies, procedures, collective agreements, and applicable legislated requirements

Essential Qualifications:

• Bachelor's Degree in business, accounting and/or finance related program or an acceptable equivalent combination of education and experience.
• Minimum five (5) years of recent and relevant accounting, finance, budgeting, administrative HR, payroll and facility planning experience, preferable in a complex University environment.
• Experience with ancillary accounting and residence operations, including overseeing, planning and preparing complex operating budgets; forecasting, managing, and analyzing budgets and statistical information; reporting, monitoring and reconciling financial activity and payroll distribution, including preparing financial statements.
• Experience overseeing administration operations including financial management, human resources policies, procedures and collective agreements.
• Advanced skills and Experience working with SAP (FIS and HRIS), including processing financial and payroll transactions.
• Experience analyzing financial data and statistics and producing complex reports
• Experience supervising staff in an unionized environment
• Experience with managing projects related to equipment, facilities and space planning
• Demonstrated advanced skills in Microsoft Office (e.g. Word, Excel, Access, PowerPoint, and Outlook) and databases
• Demonstrated analytical ability with an aptitude for numbers and analyses, be able to multi-task, and has solid problem-solving skills.
• Excellent interpersonal, verbal and written communication skills.
• Demonstrated leadership skills.
• Excellent organization, planning and time-management skills.
• Dedication to promotion of equity, diversity and inclusion in the workplace.
• Must be available to work overtime on evenings and weekends occasionally

Assets (Nonessential):

• Experience working with the University Policy is preferred
• Experience working in a college system in a post-secondary setting is an asset

To be successful in this role you will be:

• Accountable
• Motivated self-learner
• Multi-tasker
• Organized
• Proactive
• Problem solver
• Resourceful
• Team player

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

Closing Date: 06/13/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
USW Pay Band 14 -- $90,056. with an annual step progression to a maximum of $115,169. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Administrative / Managerial

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.