Graduate Program Assistant (One Year Term)

Date Posted: 11/19/2024
Req ID: 40743
Faculty/Division: Faculty of Applied Science & Engineering
Department: Dept of Electrical & Computer Engineering
Campus: St. George (Downtown Toronto)
Position Number: 00005669

About us:

The Edward S. Rogers Sr. Department of Electrical & Computer Engineering (ECE) is Canada’s top-ranked ECE department, and one of the largest. We are home to 100 active and emeritus professors, more than 1,400 undergraduate and 800 graduate students. Many of our faculty members are world leaders in their field and have been recognized as the brightest and most promising scientists and engineers across the country.
ECE is a hotbed of research commercialization, by far the most productive department for new inventions at the University of Toronto. In our department, you will work at the heart of the most rapidly developing technology humankind has ever seen.

Your opportunity:

The incumbent is responsible for various aspects of program administration, with an emphasis on the research-stream MASc & PhD programs. Areas of focus include program completion, registration & student records, course enrolment, status letters, scheduling qualifying exams, processing thesis proposals/candidacy recommendations, supporting annual supervisory committee meetings, and timely completion of degree milestones. As the primary point of contact for many of these elements of program administration, the incumbent plays an important role in ensuring that stakeholders, including students, staff, and faculty, have a positive experience when interacting with the office.

The incumbent is also a key a member of the Graduate Office team and may, from time to time, also support other aspects of program administration including scholarship & awards administration, admissions, courses administration, etc.

Your responsibilities will include:

• Providing detailed information to students on program and/or course requirements
• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Scheduling committee meetings
• Coordinating meeting schedules, agendas, materials, action and follow-up items
• Monitoring student degree progress
• Informing students of their academic standing
• Checking that program requirements are complete
• Creating and updating student records

Essential Qualifications:

• Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
• Minimum two years of relevant experience in an academic environment.
• Experience working with a diverse student population in a culturally diverse and demanding environment.
• Demonstrated ability to explain processes and policies to a wide range of stakeholders.
• Excellent computer skills, including experience with MS Office Suites (Word, Excel, PowerPoint) & SharePoint.
• Demonstrated commitment to equity, diversity, inclusion and the promotion of a respectful and collegial learning and work environment.
• Experience using Student Information Systems including or comparable to ROSI/ACORN.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to maintain productive working relationships with both internal and external stakeholders.
• Ability to address sensitive and/or confidential matters with tact and discretion; adhering to established policies and procedures.
• Strong organizational and time management skills with the ability to work well under pressure and meet competing priorities and deadlines.
• Demonstrated analytical and problem solving skills, sound decision-making and resourcefulness, judgement and diplomacy.

Assets (Nonessential):

• Experience working with graduate students and / or administering graduate programs is an asset.

To be successful in this role you will be:

• Efficient
• Meticulous
• Multi-tasker
• Organized
• Team player

Notes:

• This is a one (1) year term opporturnity

• This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guide

Closing Date: 11/27/2024, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Term 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
USW Pay Band 08 -- $62,832. with an annual step progression to a maximum of $80,351. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.