Instructional Support Administrator

Date Posted: 12/17/2024
Req ID: 41138
Faculty/Division: Faculty of Arts & Science
Department: Department of Mathematics
Campus: St. George (Downtown Toronto)
Position Number: 00048183

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The Department of Mathematics is consistently ranked as one of the best in Canada. As a part of the University of Toronto, our faculty comprise a unique blend of established intellectuals and early-career researchers. Our department members include numerous award-winning faculty with outstanding accomplishments and leading research within a field that requires critical thinkers who analyze, assess and problem solve.

Your opportunity:

Under the general supervision of the Associate Chair, Undergraduate, and the Undergraduate Administrator and in consultation with faculty and lecturers, the incumbent is responsible for providing administrative support for students and the Faculty and Lecturers in the Department of Mathematics. The incumbent will coordinate the academic integrity issues for the large courses, schedule TAs for large courses, keep a calendar of administrative deadlines, as well as prompt course coordinators when deadlines are approaching. The incumbent will also manage sick notes and accommodation requests for all large courses.

Your responsibilities will include:

• Identifying and reporting academic offences
• Disseminating non-compliance notices and following up as required
• Providing detailed information to students on program and/or course requirements
• Interpreting academic regulations, program and degree requirements
• Calculating student grades using excel based formulas
• Coordinating the recruitment and training process for teaching assistants
• Scheduling and assigning students to courses, tutorials and/or lab sections
• Booking audio-visual and/or computer equipment

Essential Qualifications:

• Advanced College Diploma (3 years) or acceptable combination of equivalent experience
• Minimum two years of related experience providing administrative support to university faculty, TAs, and staff
• Experience proofreading and formatting lecture notes, problem sets, tests and exams
• Experience working with undergraduate students and providing information to students
• Demonstrated experience organizing and planning of meetings and events
• Advanced working knowledge of a wide variety of software tools such as Microsoft Office including Excel, Word, Access, and ACORN
• Working knowledge of QUERCUS and Crowdmark
• Excellent time management, prioritization and organizational skills and the ability to be an effective team player
• Excellent verbal and written communication skills
• Ability to communicate effectively with a diverse group of clients

Assets (Nonessential):

• University level Calculus and linear algebra

To be successful in this role you will be:

• Accountable
• Approachable
• Communicator
• Multi-tasker
• Organized
• Team player

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

Closing Date: 01/10/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 -- $62,832. with an annual step progression to a maximum of $80,351. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.