Manager, Academic Program Administration

Date Posted: 04/01/2025
Req ID: 42368
Faculty/Division: UofT Scarborough
Department: UTSC:Dept-Physical & Environmental Sci
Campus: University of Toronto Scarborough (UTSC)

Description:

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Department of Physical & Environmental Sciences is built on a strong foundation of dedicated staff and faculty. This Department is a multidisciplinary unit comprised of four primary groups: Chemistry, Environmental Science, Environmental Studies and Physics & Astronomy with faculty who are engaged in vital research to better understand our environment. This Department is a place where diversity fuels innovation. Discover a campus filled with energy, culture and world changing ideas and facilities. Discover the University of Toronto Scarborough.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.

Your opportunity:

Reporting to the Senior Manager, Finance and Operations, the Manager, Academic Program Administration provides managerial oversight of the administrative operations for the Department’s undergraduate, graduate and graduate work-integrated learning programs along with the Office of Chair.  

The Manager, Academic Program Administration provides advice and assistance with respect to a diverse and complex range of activities spanning academic policies, administrative operations, recruitment/admission initiatives, human resources and financial functions specific to the Department’s academic plan.  Working closely with the Senior Manager, the incumbent will implement administrative processes designed to proactively support and coordinate program priorities and directions established by the Chair, Associate Chairs (Undergraduate, Graduate) and Program Directors (Professional Programs). 

In addition to supporting the Department’s academic operations the incumbent will work closely with staff from the Office of the Vice-Principal Academic & Dean (OVPD), to provide managerial oversight of the operations of the Chair’s office ensuring that administrative processes are in place to proactively support the Academic HR needs of the Department including, but not limited to faculty hires, reviews, annual merit awards, promotions, and leaves.

Your skills as an organizer, motivator and people manager will support a broad and diverse team of high-calibre and dedicated staff that supports a very broad and diverse range of programs.  The unique multi-disciplinary and diverse programs within the Department poses distinct human resource, operational and administrative challenges that will test your creativity and ability to bring people together working towards a common goal.  As a leader/mentor, the Manager assumes responsibility for developmental, human resource and workflow/workload issues including dispute resolution and compliance with collective agreements. They actively participate in senior level decisions and will be required to work in collaboration with the Department Leadership and Campus partners.

Qualifications:

Education:

• University degree in a related field or equivalent combination of education and experience.

• Master’s degree is an asset.

Experience:

• A minimum of five years of senior administrative experience, including demonstrated experience leading and managing staff, preferably in a unionized environment.

• Experience in student services in a post-secondary environment, including experience resolving complex matters related to students.

• Demonstrated knowledge of program support and experience with developing and implementing administrative and business processes is required.

• Knowledge of strategic planning, change management and academic programs is highly preferred.

• Experience working with and interpreting policies and procedures pertaining to budget, finance, human resources, and academic administration.

• Experience in data collection, management, and analysis to drive strategic program management and growth.

• Knowledge/experience with work-integrated learning or experience with hiring practices to support development/enhance programs designed to support student career transitions.

• Knowledge/experience of the University’s policies as they pertain to full-time and part-time academic appointments, interim review, probationary review, tenure, continuing status, promotions, leaves and salary administration.

• Demonstrated knowledge/experience with collective agreement interpretation.

Skills:

• Excellent interpersonal skills, with a strong ability to foster and maintain effective relations with both internal and external stakeholders.

• Effective oral and written communication skills.

• Superior organizational skills in planning, executing and completing tasks and projects by agreed deadlines

• Demonstrated project management skills and experience, developing strategies, implementation of initiatives, and establishing best practices/SOPs and KPI’s.

• Highly developed research, project management and analytical skills.

• Strong leadership skills, including the ability to foster confidence and motivation in staff and to develop cooperative, collegial working relationships.

• Sound working knowledge of PC platforms, word processing, presentation and spreadsheet software

• Experience with ROSI and Slate.

• Knowledge of and adhering to Web Content Accessibility Guidelines (WCAG)

Other:

• Demonstrated commitment to the promotion of equity in the workplace and an ability to work effectively with all constituents in a highly diverse community.

• Demonstrated ability to display discretion, tact, judgment and diplomacy, administrative and team skills.

• Highly proactive, ability to relate well to all levels of faculty, staff and students in a manner that facilitates cooperation; and superior ability to manage a wide and dynamic range of duties simultaneously.

• Demonstrated leadership ability, supervisory and training ability.

• Excellent analytical and problem-solving ability.

• Demonstrated behavior that indicates personal commitment to innovation, teamwork, flexibility, transparency and integrity

• Familiarity with the University of Toronto community and its policies and procedures, or an understanding of the complexity of a comparable academic environment will be an asset.

• Applicants are also expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

Notes: A copy of the full job description is available upon request from the UTSC HR Office.

Closing Date: 04/13/2025,11:59PM ET
Employee Group: Salaried 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 3 -- Hiring Zone: $91,937 - $107,259 -- Broadband Salary Range: $91,937 - $153,227
Job Category: Administrative / Managerial