Manager, Business Services

Date Posted: 03/27/2025
Req ID: 42327
Faculty/Division: Operations and Real Estate Partnerships
Department: Planning & Budget Business Services
Campus: St. George (Downtown Toronto)

Description:

Under the general direction of the Manager, Budget Administration, Reporting and Information Systems, the Manager, Business Services provides leadership and oversight for the Planning & Budget Business Services Hub (BSH). The Manager is pivotal in coordinating the centralized administrative and support functions provided by the Planning & Budget BSH. This role involves managing a team responsible for delivering efficient and effective financial, human resources, information technology, and administrative services to various faculties, shared services, and Vice-Presidential portfolios across the University. The Manager collaborates with key stakeholders to optimize operational processes, enhance service delivery, and ensure compliance with university policies and regulations. 

The incumbent will also lead the financial planning, budget management, and fiscal oversight processes for the Finance Division. This involves advising and recommending options to the Directors in the division on a variety of financial and administrative issues, ensuring compliance with the University’s Guide to Financial Management. Essential duties include: supporting the Controller and Director of Financial Services with developing, preparing and monitoring the Finance Division’s operating budget; financial planning and management; supervision of administrative staff; providing budget forecasts and recommending fiscal strategies to achieve the goals of the department fiscal requirements; planning and advising on the Division’s administrative human resources; planning and managing physical space activities and equipment for the Division in collaboration with the Controller and Director of Financial Services. The incumbent will work collaboratively with Directors and Managers within the Finance Division to improve the overall administration of their departments.

Qualifications

Education:

• University degree and a professional accounting designation from a recognized professional accounting program (i.e. CGA, CMA, CA) or an equivalent combination of education and experience.

Experience:

• A minimum of five years’ recent related experience in a similar role preferably in a university environment.  
• Demonstrated experience in financial management.  
• Demonstrated effectiveness in managing staff. 
• Experience in team building and managing change. 
• Experience administering complex financial and human resource policies, procedures, and collective agreements. 
• Strong experience in planning and managing budgets.  
• Knowledge and the ability to manage space and facilities planning and administration.

Skills:

• Excellent computer skills including MS Office (Excel, Word, Outlook);
• Knowledge and experience using the University’s SAP computer systems (FIS and HRIS) or equivalent systems. 
• Understanding of relevant University policies and procedures, particularly regarding financial and human resources matters. 
• Commitment to diversity and equity.
   

Other:

• Excellent interpersonal, communication (verbal and written) and organizational skills.
• Collaborative style with excellent listening skills.
• Proven leadership, team building and management skills.
• Ability to make effective presentations.
• Highly developed financial skills.
• Proven effectiveness in the development of administrative systems.
• Highly professional with demonstrated ability to manage sensitive matters with all level of University administration.
• High degree of political acuity and judgement.
   

Closing Date: 04/10/2025, 11:59PM ET
Employee Group: Salaried
Appointment Type: Ancillary Operations
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 4 -- Hiring Zone: $104,818 - $122,290 -- Broadband Salary Range: $104,818 - $174,698
Job Category: Administrative / Managerial