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Library Technician, The BRIDGE (Term)

Date Posted: 09/13/2021
Req ID: 14433
Faculty/Division: University of Toronto Scarborough
Department: UTSC: Library, The BRIDGE
Campus: University of Toronto Scarborough (UTSC)

 

About us:

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The UTSC Library is a leader in academic library service and program development. The library supports research and study by housing an extensive network of scholarly materials in many formats. The library offers an extensive reference and research service and holds a local collection of about 400,000 print items, journal subscriptions, sound recordings, videos and films, a leisure reading collection, special research and archival collections. The library’s collections are complemented by our services and professional staff of librarians and technicians that support the daily operation of a library that is committed to promoting equity, diversity and inclusion to help create a truly rich and engaging academic experience.

Your opportunity:

The BRIDGE is a multi-purpose academic space that spans teaching, study, research, and experiential learning for business, finance, and entrepreneurship. It is a partnership between UTSC’s Department of Management and the UTSC Library. The BRIDGE provides a welcoming and inclusive environment with hands-on learning experience for students interested in Management disciplines and their real-world applications, while supporting the research needs of UTSC faculty.

As the Library Technician, The BRIDGE, you will be responsible for providing high quality service both in-person and electronically to all users in The BRIDGE as well as in the UTSC Library. Key responsibilities include: acting as a resource to users in the use of applications, databases, and research tools; participating in the development of experiential learning activities; training and supervising work-study students or casual employees; facilitating the peer-to-peer support model in the lab; providing software and hardware resources to users and overseeing and providing support to the general day-to-day administration of the BRIDGE.

Your responsibilities will include:

 

  • Overseeing day-to-day service delivery requirements and operational needs
  • Tracking service usage data (e.g. compiling data and reports)
  • Implementing plans and process improvements for reference administration activities
  • Researching and recommending appropriate resources and materials to library users (e.g. answering library users reference questions)
  • Coordinating tasks for projects and other strategic initiatives with stakeholders (e.g. assists with implementation of special projects; assists with the effective delivery of co-curricular programming; supports facilitators by monitoring chats, determining logistical details and needs)
  • Maintaining information on digital platforms and printed materials (e.g. prepares, edits and maintains social media accounts and website; web-based forms, reference guides, instruction materials for users)
  • Troubleshooting routine hardware/software issues (e.g. liaises with technical specialists to resolve end-user issues)
  • Directing the activities of casual staff and assigning and checking work of work-study students

 

Essential Qualifications:

 

  • Bachelor's Degree and Library Technician College Diploma (2 Year) or an acceptable equivalent combination of education and experience
  • Four years of related work experience in a post-secondary, public or academic library or corporate environment
  • Excellent interpersonal and communication skills (oral and written) as well as presentation skills
  • Demonstrated interest and commitment to staying abreast of current business news, financial markets, financial literacy, and related trends
  • Sound knowledge using research databases, tools, and reporting with excellent internet and database research skills
  • Advanced proficiency with MS Office (Word, Excel, PowerPoint), and familiarity with financial applications such as Bloomberg, Capital IQ, FactSet or equivalent
  • Experience with website maintenance and maintaining web content
  • Highly motivated self-starter with proven ability to take initiative and be a creative thinker
  • Excellent problem-solving and analytical skills
  • Excellent customer service, organizational and time management skills
  • Ability to work independently and collaboratively with others on project goals and initiatives
  • Expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment


Assets (Nonessential):

 

  • Supervisory experience
  • Experience working with student employees


To be successful in this role youwill be:

 

  • Approachable
  • Communicator
  • Organized
  • Possess a positive attitude
  • Problem solver
  • Resourceful
  • Self-directed
  • Team player

 

Notes:

 

  • This is a term position that will end September 2022
  • A copy of the full job description is available upon request from the UTSC HR Office

 

Closing Date: 09/27/2021, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Term 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
USW Pay Band 10 -- $62,464 with an annual step progression to a maximum of $79,879. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Library Services

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.


Job Segment: Technician, Equity, Library, Database, Technology, Finance, Records, Research