Practicum Assistant (TERM, 80% FTE)

Date Posted: 03/24/2025
Req ID: 42247
Faculty/Division: Faculty of Social Work
Department: Faculty of Social Work
Campus: St. George (Downtown Toronto)

Description:

About us:

The Factor-Inwentash Faculty of Social Work at the University of Toronto is distinguished by its emphasis on the integration of research and practice in both the classroom and its practicum education. As the oldest school of social work in Canada, FIFSW has been on the cutting edge of education, policy, research and practice for more than 100 years.

Recognized as one of the leading social work research Faculties in North America, FIFSW is highly involved in promoting excellence in social work practice and policy development. Teaching in the Faculty is enriched by the internationally recognized research of faculty members which is designed to help governments, agencies and communities effectively address real world challenges.

Your opportunity:

Reporting to the Assistant Dean, Field Education, and working within a high-functioning team, the Practicum Assistant is responsible for providing a wide range of support in the administration of Practicum courses. Major duties include acting as the first point of contact for staff, students and field instructors about issues related to practicum placements, and database administration. The incumbent works with students to facilitate matching to a practicum and maintains records and reporting on practicum and student information. In addition, the incumbent: prepares and edits correspondence, reports, and content for website; coordinates workshops and meetings; and performs committee work including minute-taking. The Practicum Assistant provides user training and support for students, field instructors, educational coordinators, faculty-field liaisons and Practicum Office staff in using the practicum administration system (PAS) and other applications. The Practicum Assistant also works with the database programmer to enhance the functionality of the PAS including identifying areas for improvement and designing reports.

This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the  University of Toronto’s Alternative Work Arrangements Guideline.

Your responsibilities will include:

• Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
• Determining logistical details and activities for events and/or programming
• Editing content for brochures, newsletters, websites and/or handbooks
• Maintaining information on digital platforms and/or printed materials
• Handling sensitive and/or confidential information
• Generating reports
• Verifying the accuracy and completeness of information
• Serving as a resource to others by providing (non-supervisory) job-related guidance

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience
• Minimum three years of administrative office experience in a front-line position, preferably in an educational setting
• Experience providing detailed information to students with relevant academic guidelines and procedures and other related information
• Experience facilitating student placements or a similar function
• Experience creating, designing, and maintaining databases
• Experience coordinating meetings and workshops
• Strong oral and written communication skills and experience preparing reports, correspondence, and website content
• Ability to work under time constraints and workload pressures while maintaining tact and professionalism when dealing with staff, students, field instructors, and the general public
• Ability to exercise sound judgment and initiative in following established guidelines and procedures
• Experience coordinating efficient administrative processes and identifying areas for improvement
• Excellent computer skills in Microsoft Word, Excel, Outlook, Quercus or related software, WordPress, PowerPoint, and customized databases
• Demonstrated ability to adapt to new technologies
• Strong attention-to-detail, accuracy, and organizational skills
• Must have flexibility and take initiative to ensure quality customer service to people of diverse backgrounds and interests
• Proven ability to work independently and on a team

Assets (Nonessential):

• Knowledge of the structures of professional learning of social workers is an asset
• Knowledge of University of Toronto and FIFSW policies and procedures is an asset

To be successful in this role you will be:

• Accountable
• Communicator
• Diplomatic
• Goal oriented
• Motivated self-learner
• Organized
• Team player

Closing Date: 04/01/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Term 
Schedule: Part-Time
Pay Scale Group & Hiring Zone (Pro-rated, 80% FTE): USW Pay Band 10 --$56,675.20 with an annual step progression to a maximum of  $72,476. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/ Pay Equity Maintenance Protocol.
Job Category: Student Services

Notes: TERM position - 2 years from date of hire. Part-Time: 80% FTE (4 days/ week)

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.