Program Coordinator (Term)

Date Posted: 05/28/2025
Req ID: 43138
Faculty/Division: Faculty of Arts & Science
Department: School of Cities
Campus: St. George (Downtown Toronto)
Position Number: 00057900

Description:

About us:

The School of Cities at the University of Toronto is one of a kind, created to address the pressing issues facing urban areas to better cities and urban regions. We take advantage of being located in one of the world’s most culturally diverse, dynamic, and vibrant cities. As the innovation centre for cities, the School of Cities is a solutions incubator for urban-focused researchers, educators, students, practitioners and the general public to explore the complex global challenges facing urban centres. A living laboratory, the school leverages urban data and lived experience to improve policy and decision-making, and collaborates with communities around the world to make local decisions that make cities and urban regions more sustainable, prosperous, inclusive, and just.

Your opportunity:

Under the supervision of both the Academic Director, and the administrative Executive Director, of the School of Cities, the Program Coordinator will be responsible for providing project, event, and administrative support to partner collaboration and research projects, with a focus on coordination of project collaborators, ensuring completion of project deliverables, organizing project collaboration sessions, and providing high-level evaluation research and advanced information gathering to support project teams. Working closely with the staff at the School of Cities, the Program Coordinator will ensure the delivery of high-quality initiatives and events in partnership with internal and external stakeholders in urban and city-focused government, industry, non-profit and community organizations. The Program Coordinator will support the development, implementation and evaluation of urban and place-based research projects. The ideal candidate is a master at complex project management, scheduling and event planning, monitoring project budgets, and delivering a superior client-centered experience to all partners.
Additional responsibilities include, editing and preparing documents for publication, staffing School of Cities events, hosting complex online webinars and meetings, and collecting and tracking metrics.

Experience in, and knowledge of, housing policy, municipal democratic engagement strategies, place-based economic development, and/or urban policy and governance, is critical for success in this role.


Your responsibilities will include:

• Scheduling day-to-day project activities
• Coordinating tasks for projects and other strategic initiatives with stakeholders
• Coordinating the schedule for program andevent calendars
• Resolving issues within the scope of the role and escalating problems as required
• Verifying details and necessary changes to event schedule
• Drafting internal and external communications
• Developing content for marketing and/or promotional materials
• Coordinating event logistics (catering, AV, room bookings, etc.)

Essential Qualifications:

• Advanced College Diploma (3 years) in urban planning, urban design, political science, public policy, or acceptable combination of equivalent experience.
• Minimum five years of recent recent experience related to supporting complex projects, managing project timelines and deliverables, and tracking key metrics
• Demonstrated in-depth knowledge of housing policy, municipal democratic engagement strategies, place-based economic development, and/or urban policy and governance.
• Experience collaborating across sectors, including community organizations, not-for-profits, local and provincial governments, and private enterprise
• Demonstrated advanced background and evaluation research skills – distilling vast amounts of online and academic data, into concise, verified, and accurate outputs.
• Experience translating academic content into publicly-accessible textual elements.
• Experience delivering high-quality and high-impact, seminars, workshops, conferences (in-person and virtual).
• Advanced experience hosting events with communications tools such as Zoom and MS Teams.
• Demonstrated high degree of diplomacy and tact, and ability to adapt communication style to different audiences.
• Demonstrated excellent writing and oral communication skills.
• Excellent time management skills with the ability to meet strict and competing deadlines.
• Excellent interpersonal, collaborative skills; demonstrated ability to establish positive working relationships at all levels.
• Advanced proficiency with MS Office (Excel, Outlook, Forms, SharePoint, Teams) and collaboration tools (Asana, Monday, Trello); familiarity with web content management systems, and communications tools (MailChimp).
• Proficiency with document design tools (Adobe InDesign)

To be successful in this role you will be:

• Communicator
• Diplomatic
• Proactive
• Problem solver
• Resourceful

Notes:

• This is a grant funded term role ending April 2026.
• A copy of the detailed job description is available upon request from Faculty of Arts & Science Administrative HR Office by emailing: adminhr.artsci@utoronto.ca. 
• This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

Closing Date: 06/06/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Grant - Term 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 10 -- $70,844. with an annual step progression to a maximum of $90,595. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Administrative / Managerial

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.