Records & Data Analyst

Date Posted: 05/27/2025
Req ID: 43123
Faculty/Division: Faculty of Information
Department: Faculty of Information
Campus: St. George (Downtown Toronto)
Position Number: 00052160

Description:

About us:

The Faculty of Information at the University of Toronto is a research-led Faculty, educating the next generation of leaders in information scholarship and the information professions, both established and emerging. Our researchers and graduates are recognized for their innovation, experimentation, human-centred perspectives and commitment to community.

The Faculty, which will celebrate its centenary in 2028, has built on its heritage strengths in libraries, archives and museums to incorporate scientific and technological expertise from engineering, computer science, and other disciplines. At the same time, it has committed itself to applying social, political, and cultural perspectives from media arts, humanities, and social science to the study of information, technology, people and the relationships among them.
A top tier school, the Faculty of Information is consistently ranked in the top five Library and Information Management graduate programs by the QS World University rankings. The QS rankings include both Master’s and PhD level programs.

More background about the Faculty can be found on its website (ischool.utoronto.ca).

Your opportunity:

Reporting to the Assistant Dean, Registrarial & Student Services with a dual report to the Chief Administrative Officer, the Records & Data Analyst will support the Faculty of Information by proactively gathering and synthesizing information from various internal and external sources to support decision making. The position is responsible for providing accurate and timely information for a multitude of purposes relating to key functions of the Faculty. Data to be managed includes but is not limited to recruitment, application and admission, student records and enrolment (courses, programs, and work integrated learning such as co-op), as well as financial and operational.

This role will conduct business analysis of data to inform management’s decision-making. It will analyze processes and make recommendations to increase efficiency and coordination and reduce redundancy in data. The Records & Data Analyst will be a part of an engaging environment that strives to better support the student experience and operations of the Faculty.

Your responsibilities will include:

• Analyzing processes and recommending changes for more efficient coordination of operations
• Conducting detailed data analysis to inform management decision making
• Identifying and analyzing data discrepancies and taking necessary actions to correct errors
• Updating and maintaining database records
• Implementing plans and process improvements for registration and enrollment activities
• Advising on data structure designs
• Analyzing statistical information to inform enrollment projections and planning
• Maintaining information on digital platforms

Essential Qualifications:

• Bachelor's degree or acceptable combination of equivalent education and experience
• Minimum three years of experience performing data analysis to support management decision making in an environment in which databases and/or other supportive technologies are integral to the role
• Understanding of and experience analyzing metrics that are critical to higher education student services, such as admission numbers, yield rates, demographics, enrollment, career/work-integrated learning placements, and metrics required for accreditation
• Understanding of and experience analyzing financial and operational metrics
• Experience with data manipulation (e.g., coding for data entry, recording of variable for complex data, merging data), query design, data collection, and statistical analysis of databases
• Experience designing, disseminating and collecting surveys and questionnaires
• Knowledge of Student Information System (e.g., ROSI)
• Demonstrated experience working with large data sets/queries (e.g., Rocketshuttle, SQL)
• Excellent analytical, organizational, and interpersonal skills
• Excellent written and oral communication skills, and presentation skills
• Impeccable attention-to-detail and deadlines and the ability to work under pressure

Assets (Nonessential):

• Knowledge of additional software such as: Symplicity, Dashboards; Slate

To be successful in this role you will be:

• Accountable
• Communicator
• Insightful
• Meticulous
• Self-directed
• Team player

Closing Date: 06/16/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $79,874. with an annual step progression to a maximum of $102,147. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Administrative / Managerial
Recruiter: Candace Ferguson

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.