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Residence Service Assistant (Casual)

Date Posted: 04/23/2025
Req ID: 42655
Faculty/Division: Operations and Real Estate Partnerships
Department: VP-Operations & Real Estate Partnerships
Campus: St. George (Downtown Toronto)

 

Description:


Under the direction of the Rooms Manager and Rooms Supervisor, the Residence Services Assistant will assist with various unit inspections, and general administrative duties. The incumbent will be responsible for gathering information, maintaining statistics and following up with the departments involved. Other duties the incumbent will be responsible for include but are not limited to, updating the unit status, recording and reporting of information and tracking work orders.

 

QUALIFICATIONS:


Education:

  • Two (2) year post-secondary diploma or equivalent combination of education and experience.


Experience:

  • One (1) year relevant office experience.
  • Three (3) years housekeeping/cleaning environment experience, preferably in a residence or hotel.
  • Demonstrated experience working in a fast- paced environment.


Other:

  • Must be proficient in MS Word and Excel.
  • Accurate keyboarding skills along with the ability to operate office equipment (fax,photocopier etc.).
  • Must be extremely detail oriented.
  • Excellent organizational skills and ability to effectively handle more than one task at a time.
  • Ability to work independently and with others.


Unit Inspections:

  • Coordinate and schedule inspections and send notices of entry to occupied units.
  • Complete unit inspections to determine condition of rooms, and identifies safety, repairs, housekeeping and pest control concerns. In addition, electronically inputs, track and follows up on inspections.
  • Complete corridor walk throughs to identify fabric damages, lighting/exit light concerns and other safety issues.
  • Clerical duties involve photocopying, sorting and filing reports.
  • Maintain an electronic database to track inspections and produce reports.
  • Complete general duties as assigned.


Duties:

  • Assign, check and update arrivals and departures for the day and coordinate with the front desk.
  • Daily change/update rooms status in the system.
  • Report and record any maintenance issues in the building.
  • Complete daily work assignments for all Housekeeping staff.
  • Assist the room supervisor in ensuring condition of rooms are up to standard.


Please note:

  • This is a casual position for the summer months from May to September
  • Hours of work will vary, includes evenings and weekend

 

Closing Date: 05/02/2025, 11:59PM ET
Employee Group: USW Casual 
Appointment Type: Ancillary Operations
Schedule: Hours of work will vary, includes evenings and weekend​​​​​​​
Pay Scale Group & Hiring Zone: $20.00 per hour
Job Category: Facilities/Ancilliary Services

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.


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