Senior Information Technology Administrator

Date Posted: 03/05/2025
Req ID: 41971
Faculty/Division: Faculty of Arts & Science
Department: Department of Mathematics
Campus: St. George (Downtown Toronto)
Position Number: 00057547

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The field of mathematics is quite diverse, and requires critical thinkers who analyze, assess, and problem solve; our Department of Mathematics is consistently ranked as one of the best in Canada. As a part of the University of Toronto, our faculty are among the finest in the world, featuring a unique blend of intellectuals alongside up and coming bright minds. Our department members include numerous awarded faculty with outstanding accomplishments and leading research.

Your opportunity:

Under the general direction of the Chair of the Department of Mathematics and reporting to the Department Manager, the Senior Information Technology Administrator is responsible for the full lifecycle management of IT services, including the planning, design, implementation, and support of secure and compliant computing technologies for administration, research, and teaching. With a strong emphasis on risk management and security, the incumbent provides daily IT support, troubleshoots complex system issues, and assesses programming requests to deliver effective solutions. They design and implement operating systems, networks, and servers, develop and update architectural frameworks for advanced IT systems, and establish contingency plans for critical infrastructure. Additionally, they collaborate with IT partners to enhance services, ensure alignment with institutional policies, and contribute to the development of operational procedures and IT standards to support the department's evolving technological needs.

Your responsibilities will include:

• Adhere to and implement risk and security expectations across all functional IT areas
• Defining requirements and scope of complex IT projects with broad impact and long-term consequences
• Planning and implementing storage security architecture independently
• Creating complex system design and other technical documentation and user support guides
• Designing and implementing new operating systems and subsystems server software
• Driving the modernization of sustainable IT services
• Training department faculty and staff to maximize best use of technology to accomplish their academic, research and administrative goals
• Developing network access protocols including firewall protection and wireless connectivity

Essential Qualifications:

• Bachelor's Degree in Computer Science or acceptable combination of equivalent experience.
• Minimum five years of recent and related experience working with Unix/Linux, Apple and Windows systems in a highly technical and complex IT environment developing academic and administrative computing solutions preferably for a computing academic discipline.
• Experience analyzing and troubleshooting complex system problems; writing, modifying, and correcting scripts on Linux/Unix platform(s); virtualization, printing, backups, security, networking, open-source software, databases, email servers, automated operating system installs, fileservers/data storage, and technical documentation.
• Experience with all aspects of operating system administration, for example, configuration of a web server, system installation and configuration, printer systems, fundamentals of security and installing third-party software.
• Strong background in developing and implementing IT contingency plans for system failures and security incidents.
• Experience designing, implementing, and maintaining network infrastructure, servers, and security protocols.
• Experience providing project leadership; collaborating on IT purchase recommendations and independently costing IT projects.
• Familiarity with risk assessment methodologies and adherence to compliance frameworks.
• Excellent verbal and written communication and interpersonal skills.
• Ability to deal with people in a tactful and effective manner and the ability to communicate with both technical and non-technical people at their own level, explaining possibly complex technical concepts to a wide variety of non-technical users.
• Must have strong leadership skills, especially the ability to take personal responsibility to establish and maintain the goals and mission of various IT projects.
• Excellent analytical and time management skills.

To be successful in this role you will be:

• Accountable
• Achievement oriented
• Communicator
• Intuitive
• Possess a positive attitude
• Problem solver
• Resourceful
• Team player

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

Closing Date: 03/23/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 16 -- $101,539. with an annual step progression to a maximum of $129,851. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Information Technology (IT)

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.