Senior Network and Systems Administrator

Date Posted: 02/13/2024
Req ID: 35990
Faculty/Division: School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)
Position Number: 00023765

Description:

About us:

The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise – Here’s where it changes – to our students, our partners and the broader community. Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

Your opportunity:

Information Technology Services is responsible for all computing hardware, operations, network infrastructure, and systems to support and enhance the School's core mission. Rotman students, faculty, and staff use up-to-date technologies to directly enhance learning, teaching, and research.

IT Services is divided into four functional groups: Salesforce and Technical Support Services, Network and Systems Administration, Portal/Web/Systems Development, and Multi-Media Support Services. All groups work together to deliver efficient, adaptable, and reliable IT services.

As the Senior Network and System Administrator, you will be responsible for configuration and provisioning of both physical servers as well as Virtual servers, installation and maintenance of network devices & firewalls. Monitoring the performance and integrity of servers, NAS/SAN and network devices. Troubleshooting issues with network connectivity, access to public facing web servers. Responding to DoS or DDoS attacks, and other types of cyber attacks, in conjunction with both internal resources and those within the enterprise cyber security team. Developing and editing standard operating procedures for IT services. Creating complex technical documentation and user guides. Executing security measures for network devices and ensuring all servers are up to date with regards to OS patches and/or Driver patches. Manage the network print facilities, access management leveraging Enterprise Active Directory. Developing project schedules for deployment of new devices, and/or upgrades/replacement of existing devices. Acting as the primary technical liaison for security incidents with our partners within the University.  Managing our security solutions for both our server and desktop/laptop fleet. Providing detailed analysis and recommendations on the acquisition of new network, server and storage systems. Serving as a resource on specific technical issues to a group of specialists.

Your responsibilities will include:

• Developing, programming and installing network systems
• Monitoring the performance and integrity of servers; troubleshooting server and end user system issues; troubleshooting network issues
• Reviewing daily security reports; executing security measures for network devices and introducing variations as required
• Handling sensitive and/or confidential information
• Developing project schedules, inclusive of milestones, critical paths and timelines for deliverables
• Providing orientation to others on work procedures and practices
• Managing the OU within the University's EAD and writing appropriate GPO's
• Managing our Intune environment for software deployments; managing our VM servers within the University's private cloud; managing our Back-up and testing the backup as per agreed to testing intervals
• Responding to ciber security incidents, ssuch as DoS, DDoS, Malware, Ransomware, etc.

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent education and experience
• Minimum five (5) years experience administering Windows based servers/laptops and desktops
• Minimum three (3) years experience managing EAD
• Minimum five (5) years experience managing data and VoIP networks
• Minimum three (3) years experience using SCCM
• Minimum four (4) years experience administering Network switches, Routers and firewalls

Assets (Nonessential):

• Familiarity with ServiceNow
• Experience with SentinelOne Security Platform
• Familiarity with HP/Aruba network devices
• Familiarity with Veritas backup solutions
• Familiarity with Microsoft InTune

To be successful in this role you will be:

• Achievement oriented
• Diligent
• Motivated self-learner
• Problem solver
• Self-directed
• Team player

Notes:

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

Closing Date: 06/02/2024, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
USW Pay Band 16 -- $99,548 with an annual step progression to a maximum of $127,305. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Information Technology (IT)
Recruiter: Jen Salerno

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.