Student Engagement Associate

Date Posted: 06/03/2025
Req ID: 42602
Faculty/Division: Library
Department: Deputy Chief - Humanities
Campus: St. George (Downtown Toronto)

Description:

About Us:

The University of Toronto Libraries system is the largest academic library in Canada and is consistently ranked in the top ten among academic research libraries in North America. The system consists of 40 libraries located on three university campuses: St. George, Mississauga, and Scarborough. This array of college libraries, special collections, and specialized libraries and information centres supports the teaching and research requirements of over 300 graduate programs, more than 70 professional programs, and about 700 undergraduate degree programs. In addition to more than 15 million volumes in 341 languages, the library system currently provides access to millions of electronic resources in various forms and over 31,000 linear metres of archival material. More than 150,000 new print volumes are acquired each year. The Libraries' data centre houses more than 500 servers with a storage capacity of 1.5 petabytes.   

Your Opportunity:

Under the direction of the Student Engagement Librarian, the Student Engagement Associate is responsible for developing, maintaining, delivering and assessing programming throughout the Central Libraries system to support an improved sense of community among students, with a particular focus on undergraduates. The Student Engagement Associate creates and facilitates connections between UTL and recognized student groups, Student Life, and campus partners with an eye towards developing library services and programming that are fun, welcoming, and inclusive.

Duties and Responsibilities:

• Co-ordinate student-centred library programs, events, and spaces within the student engagement portfolio, including, but not limited to: unstudy spots (exam break support), incoming student orientation sessions tours, community spaces (such as Family Study Spaces, Reflection Rooms), award ceremonies
• Plan and oversee the implementation and delivery of current student-centered programs and events
• Facilitate events and programs, such as tours
• Provide guidance to other colleagues (including student staff) assisting with library programming and events
• Under the direction of the Student Engagement Librarian, proactively develop, maintain, and assess student-centred programs and events using various evaluation and student feedback methods, including focus groups, library-led as well as campus surveys
• Research and analyze processes, programs and services and recommend any new ideas or changes for improvements to Student Engagement Librarian
• Design surveys, interviews and other research tools for program evaluations
• Organize and summarize program and/or event feedback and evaluations through unit or committee reports and presentations
• Promote programming and events, and create print and online marketing materials, as needed
•  Develop promotional content or materials for library events, such as print or digital posters, brochures, or library “swag”
• Compose content for student e-newsletters, and select LibGuides (e.g., “Getting Started at U of T Libraries”)
• Collaborate with Student Life events team in helping to promote any campus-wide partnerships within the library (e.g., Peer Support Groups, Brain Breaks)
• Coordinate the logistics related to library student awards and prize ceremonies (e.g. Patricia and Peter Shannon Wilson Undergraduate Research Prize)
• Book space and keynote speakers (Provost, Chief Librarian) and entertainment for event
• Create and maintain event run-sheet, invitation list, and program
• Act as project lead for event day, ensuring scheduled tasks (e.g., speakers notes, caterers, room configuration) are complete by the assigned individuals
• Create and update student-focused library displays, based on the needs of the student community
• Develop and plan content for display boards in various areas around the libraries
• Keep up to date with key trends, events, and topics to highlight resources, services, and support for students during the academic year
• Initiate University of Toronto Libraries involvement in other student-focused events and programming, and collaborate with library staff and campus partners (such as the Division of Student Life), when appropriate
• Foster cooperative working relationships with a wide variety internal (library) staff and campus staff
• Keep well-informed on theories related to equity, diversity and inclusion
• Keep well-informed on the research, literature, theory, trends and best practices for student outreach initiatives, particularly at academic libraries

Qualifications (Minimum):

Education: Bachelor's Degree required or acceptable combination of equivalent experience.

Experience: 4 years experience and knowledge of post-secondary student related resources, services and support.

Skills:
• Demonstrated understanding of a student-centred approach to programming, with principles of equity and inclusivity.
• Demonstrated experience working effectively with diverse student populations.
• Experience preparing communications and promotional materials for undergraduate students.

• Experience in program and event assessment and evaluation.
• Experience developing and maintaining collaborative partnerships with key campus partners at the university (students, student leaders, and librarians).
• Strong organizational, project management, and event coordination skills, with the ability to manage competing priorities and duties effectively.
• Advanced experience with Microsoft Word, Excel, PowerPoint, Teams and Zoom.

• Experience with Canva preferred.
• Effective and clear oral and written communications skills.

• Demonstrated commitment to the values of inclusivity, diversity, equity, and accessibility.

• Knowledge and understanding of the University of Toronto and/or academic libraries is an asset.

NOTE: This is a Temporary position until November 2026.

Occasional evening and weekend work is required.

Closing Date: 06/16/2025,11:59PM ET
Employee Group: CUPE 1230 
Appointment Type: Budget - Term 
Schedule: Full-Time
Pay Scale Group & Hiring Zone: CUPE 1230 (3U) - Step 1: $81,639 - Step 2: $85,256 - Step 3: $89,050
Job Category: Library Services