Team Lead, Counselling Services

Date Posted: 05/12/2025
Req ID: 42922
Faculty/Division: UofT Scarborough
Department: UTSC:Health & Wellness Centre
Campus: University of Toronto Scarborough (UTSC)
Position Number: 00044782

Description:

About us:

The University of Toronto Scarborough is a place of energy, enthusiasm, and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Health & Wellness Centre at the University of Toronto Scarborough provides health promotion, primary care, navigation of care, and mental health counselling services in an interprofessional shared care model. The team delivers student-focused care and support that is compassionate, culturally responsive, and evidence-based. The team supports students in achieving their goals and actualize their full potential by inspiring hope, promoting health, and supporting the healing process. The team strives to enhance services to students through collaborative partnerships across campus and in the community.

Our goal is wellness and care for EVERY student and our vision is Transformative Inclusive Care. Thriving Community. We are guided by our values including compassion, empowerment, empathy, support, and inclusion.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.

Your opportunity:

Reporting to the Assistant Director, Operations, Health and Wellness Centre, the Team Lead, Counselling Services oversees the day-to-day operational needs of the Counselling Services team and the Navigation of Care team. The Team Lead provides clinical counselling and psychotherapy to individual students and/or groups of students and makes referrals to appropriate resources; determines the appropriate level of clinical intervention; develops components of treatment plans based on appropriate therapeutic approaches; serves as an expert resource having a proven track record of leading a group of regulated health professionals through change; exemplifies enduring collaborative relationships and excellent conflict resolution skills within a team; develops and makes recommendations for policy, procedures and best practices for a diverse team and role models change management practices and processes in order to implement evidence based practice changes. The successful candidate is capable of making timely decisions in consultation with the Director and Assistant Director that meets the needs of the Health & Wellness Centre while simultaneously fostering trusting professional relationships within the interdisciplinary team.

Your responsibilities will include:

• Overseeing day-to-day operational needs of the unit
• Directing the activities of a group of staff-appointed employees all performing a similar function
• Providing clinical counselling and psychotherapy to individual students and/or groups of students and making referrals to appropriate resources
• Facilitating psychoeducational workshops that promote the development of coping strategies and skills
• Consulting with other health care providers on psychosocial matters affecting student's mental health
• Advising clinical trainees on the treatment of mental health and psychosocial issues
• Conducting detailed analysis and evaluation to determine trends/patterns and make recommendations to senior university officials
• Keeping well-informed on assessment and psychotherapeutic advances

Essential Qualifications:

• Master's Degree in Social Work, Counselling Psychology, Clinical Psychology and/or acceptable combination of equivalent experience. Must be a current member, in good standing, within a Regulated Health Profession. Completion of Clinical Supervision Certification is a strong asset.
• Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.
• Six to seven years providing clinical counselling, preferably with a focus on post-secondary aged students (18 - 25 years of age)/emerging adults.
• Significant experience providing clinical supervision of other counselling to regulated health care professionals.
• Familiarity and experience with drop-in same day and short-term, goal oriented models of counselling.
• Demonstrated ability to exercise sound clinical judgment and decision making, sometimes in unpredictable situations.
• Experience with complex mental health issues and concerns.
• Trauma informed care training and experience.
• Experience and demonstrated ability to deliver training and workshops to staff and students.
• Ability to build consensus and create a supportive team environment in an interdisciplinary health care setting.
• Significant experience dealing with and resolving conflict.
• Significant experience assessing, planning, executing and evaluating practice and program changes.
• Strong written and verbal communication skills.
• Strong experience and understanding of evidence-based practices.
• Good judgment and reliability.
• Strong presentation and facilitation skills.
• Strong time management skills and ability to meet deadlines.
• Strong leadership, supervisory, and coaching skills
• Experience working in a diverse environment and familiarity with principles of equity, diversity and inclusion.
• Strong computer skills, including Microsoft Office (Word, Outlook, PowerPoint, Excel).
• Experience working with electronic medical record keeping system (EMR).

Assets (Nonessential):

• Experience assessing the effectiveness of therapy groups, identifying group outcomes and metrics to evaluate the impact on clients' mental health and well-being.
• Experience leading and working collaboratively on peer support programming.
• Experience in program development, implementation, and evaluation.

To be successful in this role you will be:

• Approachable
• Decisive
• Organized
• Problem solver
• Resourceful
• Team player

NOTE: 

• Hours of Work: 3-5 days/week from 8:45 AM to 5:00 PM, 1-2 days/week from 10:45 AM to 7:00 PM.
• A full job description is available upon request from the UTSC HR Office.

Closing Date: 05/25/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
USW Pay Band 17 -- $107,820. with an annual step progression to a maximum of $137,883. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Health & Wellbeing

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.